Terms of Service

Effective Date: 05/17/2025

Overview

This document outlines the terms for using Vala’s software platform. It is intended for VA-accredited attorneys, claims agents, and their support staff.

Who We Serve

Our platform is built for VA-accredited professionals. Vala is not VA-accredited and does not offer legal or claims representation services.

Account Responsibilities

• Users must provide accurate account information.
• You are responsible for all activity under your account.

Permitted Use

• Use of the platform must comply with U.S. laws and VA regulations.
• Unauthorized or illegal activity will result in account suspension or termination.

Communications

We may send service-related and marketing communications. You may unsubscribe from marketing emails at any time.

Modifications

We may change these Terms. If we do, we will notify users on our website and through email.

Governing Law

These Terms are governed by the laws of California and the United States.

Contact

Email: support@valaclaims.com
Mail: Vala, Inc., La Quinta, CA 92253